Privacy Policy

This policy applies to the DriveQuad website and to every form, account signup and message submitted through it. It explains what information is gathered, how that information is used, who it may be shared with, and the choices available at any point. Using the site means accepting the practices set out below.

Separate privacy notices may apply to insurance carriers or other independent businesses reached through links on this site. Those notices are controlled by the businesses that publish them and this policy does not extend to how they handle data once it reaches them.

Information arrives in two ways. Some is submitted directly through a form, and some is gathered automatically as pages load.

• Contact details entered into a signup or message form, including name, email address and phone number
• Vehicle and driving details voluntarily provided in order to compare coverage options
• Account credentials created during signup, held in a protected form
• Technical data such as browser type, device type, referring page and approximate region
• Usage data covering which pages were viewed and how long a visit lasted

Sensitive information beyond what a coverage comparison requires is never requested. Anything submitted voluntarily inside a free text message field is treated with the same care as the rest of the record.

Submitted details are used to respond to the request that prompted them and to keep the site working properly.

• Preparing and returning auto insurance quote comparisons
• Replying to messages, questions and coverage requests
• Creating and maintaining an account, including password resets
• Sending service messages such as quote confirmations and renewal reminders where consent has been given
• Sending promotional messages about coverage options where that separate consent has been given
• Improving page layout, load performance and the clarity of the information published here
• Meeting legal, regulatory and record keeping obligations

Consent for service messages and consent for promotional messages are handled separately. Neither is required to submit a request, and neither creates any obligation to purchase a policy.

Message frequency varies with activity on an account. Standard message and data rates set by the mobile carrier may apply. Replying STOP to any message ends further messages of that type, and replying HELP returns assistance information. Withdrawing consent for promotional messages does not affect service messages tied to an active request.

Information is shared only where it is needed to complete a request or where the law requires it.

• Insurance carriers and underwriters asked to produce a quote for a submitted request
• Service providers who host the site, deliver email or process form submissions, bound by confidentiality terms
• Professional advisers where a legal or regulatory question requires it
• Authorities where disclosure is required by law, court order or a valid legal process

No personal information is sold, rented or traded to third parties for their own marketing purposes.

Cookies and similar technologies keep the site functional and help show which pages are useful. Essential cookies support navigation, form submission and account sessions. Analytics cookies record aggregate usage patterns and do not identify individual visitors by name.

Browser settings can block or delete cookies at any time. Blocking essential cookies may prevent forms or account access from working as intended.

Information is kept only for as long as it serves the purpose it was collected for, or for as long as a legal or regulatory obligation requires it to be held. Quote requests are retained while the comparison remains useful and for a reasonable period afterward in case the request is revisited. Account records are retained while the account stays open.

When information is no longer needed it is deleted or reduced to a form that cannot be linked back to an individual.

Technical and organisational safeguards protect submitted information against loss, misuse and unauthorised access. These include encrypted connections, restricted access to stored records and protected handling of account credentials.

No method of transmission over the internet is completely secure, and absolute protection cannot be guaranteed. Anyone who believes an account has been accessed without permission should get in touch using the details below so the record can be secured.

Depending on the state of residence, the following rights may apply to information held about an individual.

• Requesting a copy of the personal information held
• Asking for inaccurate or incomplete details to be corrected
• Requesting deletion where no legal obligation requires the record to be kept
• Withdrawing consent for marketing or service messages
• Objecting to particular uses of the information held

Requests are answered within the period set by applicable law. Verification of identity may be required before a request can be actioned.

This site is intended for adults aged eighteen or older who are able to enter an insurance arrangement. Information is not knowingly collected from anyone under that age. If a record is found to belong to a minor it will be deleted promptly once identified.

Pages on this site may link to insurance carriers, regulators or other independent resources. Those destinations operate under their own privacy practices, and this policy stops at the point a visitor leaves this site. Reviewing the privacy notice published at any destination before submitting information there is always worthwhile.

This policy is revised when practices, services or legal requirements change. The effective date shown above marks the current version. Continued use of the site after a revision is published counts as acceptance of the updated policy, so a periodic check of this page is worth making.

Questions about this policy, or a request relating to personal information held, can be directed to the contact points below.